How do I Choose the Right AC Repair Company in Phoenix?

April 03, 2015

Facing an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must go without a comfortable home for an unknown amount of time, but you have to find time to get it repaired. All Phoenix AC repair companies aren’t cut from the same cloth either, so be sure to ask the right questions the next time you need an AC repair.

Do You Have Local References?

Heating and air conditioning equipment is an important investment and is crucial to maintaining a comfortable home. That’s why it’s so important to hear from local Phoenix consumers about their AC repair experiences. Those same consumers have been where you are and went with Bob Brown Service Experts for a reason. While it can feel a tad awkward speaking with someone you don’t know about AC repair, they can offer you an truthful, unbiased opinion of the services they had done.

Can You Provide a Detailed, Written Estimate?

It’s one thing to talk AC repair costs on the phone, and quite another getting a comprehensive outline of what is to be completed and the cost associated with the work and parts included. Not only does it safeguard you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties in agreeance can be great, especially if something unexpected comes up on the day of your AC repair.

Are You Licensed, Bonded, and Insured?

When Bob Brown Service Experts gets calls from possible customers asking these types of questions, we’re thrilled that our customers are doing such a deep background check. Verifying that we’re licensed (permitted to perform the work in Phoenix), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true pros from the more shady air conditioning companies out there. A good AC repair company is more than willing to offer proof of all of these so that everyone can feel at ease.

Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Bob Brown Service Experts, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need a reliable, trustworthy air conditioner service company in Phoenix, give us a call at or set up an appointment with our online scheduler.

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