What's an AC Emergency?

May 13, 2016

Summer weather on its way. You have probably already turned on your air conditioning system to make sure the system is running right. But what if it’s not? It’s uncomfortably warm, your air conditioner is not working, and you want to get in touch someone but it’s late and you aren’t sure if this is considered an AC emergency that comes with an upcharge. You have probably heard that Bob Brown Service Experts is available all day every day for emergency air conditioning repair, but what actually constitutes a 24 hour AC repair emergency? And what will it cost?

Please know that you can always call Bob Brown Service Experts, no matter what time, every day of the year. Our customer service agents are available live, around the clock to help decide if a technician needs to come to your home right away or if it’s something that will be okay to wait until morning.

When trying to decide the severity on your own, here are a few matters where you should go ahead and call us.

Squeeling Sounds

There are multiple reasons that your air conditioning equipment might be making strange, screeching noises. One common issue could be that the fan belt got loose. Standard maintenance can help avoid this problem, but sometimes life happens and you need to get in touch with a professional for an AC repair appointment. Another reason your AC system could be making a loud, shrieking noise is that the compressor is working at a high level of pressure, which can be hazardous. If a sound seems excessive, shut off your AC system immediately and call Bob Brown Service Experts for an emergency AC repair job.

Strange Smells

A burning stench coming from your air conditioning unit is usually a sign of an electrical malfunction or a component has become so overheated that it’s really burning. If your air conditioner smells like it’s burning, that is a definite emergency AC repair. Call Bob Brown Service Experts right away for round the clock AC repair.

No Air Flow

If your air conditioner doesn’t seem to be running at all, or you can’t feel any air blowing, this could be an indication that the cooling system has crashed. The source could be a poorly calibrated thermostat, an issue with the blower, or your A/C system could have finally kicked the bucket. If the AC isn’t providing air flow, or the air that’s blowing is not cool, go ahead and call Bob Brown Service Experts, particularly if there is extreme weather, so we can get someone out to make sure your home is safe and comfortable. Not having a functioning A/C in severe temperatures definitely constitutes a 24 hour AC repair.

Contact Us

Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.