What is a Service Call Fee and How Does it Affect Me?

When searching for a reliable contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your heater or cooling seems to be acting up.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, uses fuel, and produces wear and tear on the company vehicle. Keep in mind that service call fees don’t typically come with parts and labor if you choose to go with a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company chooses how much to charge for a service call. Some companies charge a standard or flat rate for any service call, while others increase the cost if the appointment is someplace outside the usual service radius. The specific cost changes with market and company, but you should expect an average trip charge to be around $79 to $129.

Who Covers the Service Call Fee?

If you arrange a service call, you will need to settle the trip charge regardless of what step you take later. For starters, you can prefer to agree with the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are welcome to find several job estimates from local HVAC companies—just be aware that you could end up paying a trip charge for each one. Even if you take no action after the original service call, you will still owe the HVAC company a fee for coming to your home and completing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

An easy way to minimize trip charges is to enroll in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships offer a waived service call fee, meaning we’ll come to your home and check your HVAC system for free.

More money-saving benefits of an HVAC maintenance membership are:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is acting up, or you’re interested in an affordable HVAC maintenance plan, Bob Brown Service Experts is ready to help. We charge some of the lowest service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re ready to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 623-243-4517 today!

Contact Us